Connection check - DSC Panel
Overview
This article explains how to verify connectivity between the DSC Panel and the Agent PC. These checks help confirm network reachability, proper TCP connections, and correct configuration settings so that data and integration processes function without issues.
1. Ping Test
Ping the IP of the panel from the Agent PC to confirm basic network connectivity.
ping
2. TCP Connection Test
Perform the following PowerShell commands from the panel location.
a. Test Integration Notification Port
Test-NetConnection -ComputerName (Agent PC Ip) -Port (Integration Notification Port)
Example:
Test-NetConnection -ComputerName 10.104.140.157 -Port 3062
b. Test Integration Polling Port
Test-NetConnection -ComputerName (Agent PC Ip) -Port (Integration Polling Port)
Example:
Test-NetConnection -ComputerName 10.104.140.157 -Port 3063
Result Interpretation
if the connection is ok then the result will be “ tcptestsucceeded “ will be true “
and If the Connection is not ok then the result will be “ tcptestsucceeded “ will be False “
3. Verify Integration Identification Number
Check that the Integration Identification Number is the same in both:
-
The Agent
-
The DSC Panel
4. Verify Port Configuration
Ensure that the following values match in both the Agent and the DSC Panel:
-
Integration Notification Port
-
Integration Polling Port
