Camera & HDD Configuration
For every DVR/NVR added, there will be a number of slots for both hard disks and cameras. Depending on the requirement, some slots may be filled, while others remain empty. In such cases, the empty slots might be reflected as an error due to the unavailability of a device in that slot.
To prevent this, HMS provides an option to mark these slots as Not Connected for both HDDs and Cameras. This prevents errors from being displayed or listed in reports.
Marking as Not Connected
For Camera
- Log in to the Smart Surveillance Dashboard at smartsurv.conceptbytes.com.
- Click on Configuration from the left-side menu. A list of available configurations, including Agent, DVR/NVR, Hard Disk, and Camera, will be displayed along with the count of devices added.
- Select Camera—a list of all cameras will be displayed.
- Use the search bar to find the DVR/NVR name or camera name.
- Expand the camera that needs to be marked as Not Connected.
- Disable the Enabled option under it and click Save.
- Go back to the HMS Dashboard, click on the Reload button (top-right corner), and verify whether it has been successfully marked as Not Connected.
Note: If a new camera is added in the future, please mark the camera as Connected.
For Hard Disk
- Log in to the Smart Surveillance Dashboard at smartsurv.conceptbytes.com.
- Click on Configuration from the left-side menu. A list of available configurations, including Agent, DVR/NVR, Hard Disk, and Camera, will be displayed along with the count of devices added.
- Select Hard Disk—a list of all hard disks will be displayed.
- Use the search bar to find the DVR/NVR name.
- Expand the Hard Disk that needs to be marked as Not Connected.
- Disable the Enabled option under it and click Save.
- Go back to the HMS Dashboard, click on the Reload button (top-right corner), and verify whether it has been successfully marked as Not Connected.
Note: If another hard disk is added in the future, please mark the Hard Disk as Connected.
