Two-Factor Authentication (2FA) & Password Expiry

Two-Factor Authentication (2FA) and Password Expiry are essential security features designed to enhance account protection and reduce the risk of unauthorized access.

Two-Factor Authentication (2FA)

2FA provides an additional layer of security by requiring two forms of verification during login—typically something you know (your password) and something you have (a code sent to your email). This significantly reduces the risk of unauthorized access, even if a password is compromised.

How to Enable 2FA in the Smart Surveillance Health Portal:

  1. Log in to the Smart Surveillance Health Portal and select your group.

  2. Click the ADMIN icon from the left-hand panel.

  3. Go to Group Administration, then click the Group Members icon on the right.

  4. In the Members Management section, view the list of current group members.

  5. Locate the 2FA option on the right side of each member’s entry.

  6. Click 2FA to open the Two-Factor Authentication settings.

  7. Use the toggle or buttons to enable or disable 2FA as needed.

  8. Once enabled, a One-Time Password (OTP) will be sent to the user’s registered email every 8 hours upon login. The user must enter this OTP to access their account.

Password Expiry

Password expiry is a policy that requires users to update their passwords after a defined period (e.g., every 30, 60, or 90 days), helping to keep credentials secure over time.

Benefits of Password Expiry:

  • Reduces the risk of prolonged password exposure.

  • Encourages users to use fresh, secure passwords regularly.

Note: To enable this feature for your group, please contact our support team.