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2025
15 Jul 2025
View Device Log Keywords on Mobile for Smarter Monitoring
We know that proactive monitoring is key to preventing downtime and ensuring surveillance reliability — especially when you’re on the move. That’s why we’re enhancing your visibility into critical DVR/NVR logs with a fully integrated mobile view for Keyword Logs.
30 Jun 2025
Strengthen Login Security with Two-Factor Authentication
Your surveillance data deserves the highest level of protection. As cyber threats become more sophisticated, passwords alone are no longer enough. That’s why we’re introducing Two-Factor Authentication (2FA) — an essential upgrade to keep your Smart Surveillance accounts safe.
15 Jun 2025
Improved Region-Wise Access Management for Seamless Operations
We’re back with another meaningful enhancement designed to bring more control and clarity to your surveillance environment. We’re always working behind the scenes to help you streamline access, reduce information overload, and secure your operations — especially for teams spread across multiple branches or zones.
30 May 2025
Ticketing System
Let’s face it — not every issue can be solved with an article or a checklist. Sometimes, you need hands-on help tailored to your setup. That’s exactly why we’ve launched our new Support Ticketing System — built to deliver faster resolutions and a more efficient support experience.
15 May 2025
Knowledge Base
Let’s kick off this edition with a resource we’re especially excited about — something built to help you save time, solve faster, and stay confident in your surveillance operations.
30 Apr 2025
View Caching
a powerful new feature designed to eliminate waiting time and keep your surveillance system running effortlessly
15 Apr 2025
Multiple Camera Playback
Review surveillance footage — from slow, manual playback to instant multi-angle clarity.
30 Mar 2025
Tiandy Playback and download Feature Enhancement
full control over video retrieval — especially from hardware that powers your high-stakes environments.
15 Mar 2025
Dahua Playback and download Feature Enhancement
Help you maintain uninterrupted access to critical video footage — no matter what NVR brand you use.
28 Feb 2025
CP Plus NVR Camera and HDD integration Improvements
Maintain complete visibility, regardless of hardware brand or system scale.
15 Feb 2025
Email Configuration Update
Update crafted to give you more control, more clarity, and smarter visibility across your surveillance operations.
30 Jan 2025
Zion Panel Support
a game-changing upgrade built to transform how you manage your surveillance environment. This isn’t just a new feature it’s a complete redesign of your control experience, engineered to put power, simplicity, and speed at your fingertips
15 Jan 2025
Auto HD Switching
In the world of surveillance, clarity and performance aren’t just features — they’re critical to your operational success. Every second and every pixel can make a difference between identifying a threat or missing it entirely. But delivering crystal-clear footage while keeping your system responsive has long been a challenge.