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2025
30 Nov 2025
Playback, Preview, Download - TVT Integration Arrives
In modern surveillance, every second of recorded footage is valuable - but accessing it shouldn’t feel like a maze of tools, logins, and manufacturer consoles. As infrastructures grow and brands multiply, teams spend more time navigating software than actually reviewing the moments that matter.
15 Nov 2025
Unified Playback Experience - Now Including Uniview
Managing CCTV systems across brands often forces teams to jump between different software - slowing down investigations and creating unnecessary friction in daily operations. Smart Surveillance is continuously streamlining this experience by bringing everything under one unified platform.
1 Nov 2025
Always Connected: Smart Surveillance Now Supports EasyDDNS
As Smart Surveillance continues to evolve, we’re refining the details that make a big difference in how your CCTV infrastructure performs. Every enhancement we introduce is aimed at giving you more control and less hassle.
15 Oct 2025
Every Camera Has a Story - And Now, You Can See It Clearly
Every camera in your network is constantly at work - recording moments, storing footage, and safeguarding what matters most. But have you ever wondered how much each one is saving or how long its memories last?
30 Sep 2025
Export Logs, Your Way- Anytime, Anywhere
Logs are like a diary of your devices- packed with entries that matter, but only if you can find them fast. Sometimes you just need that one detail- the error line from yesterday, the reboot event last week, or a full activity sheet for audit day.
15 Sep 2025
Track Open & Close Timings with Alarm Panel Export Reports
Ever wonder the exact moment a branch, office, or store opens or closes? Those small timestamps tell big stories about daily operations. With our latest update, you can view and export precise arm/disarm records — making it effortless to track site usage and boost accountability.
30 Aug 2025
Find What Matters in Your Logs — Instantly
Ever feel like you’re swimming in a sea of log files, searching for that one critical clue? We get it and that’s exactly why we’ve introduced Keyword-Based Log Alerts. Monitoring logs is one of the most effective ways to stay ahead of issues, but digging through endless lines can be time-consuming. With this update, you can focus only on the moments that matter most.
15 Aug 2025
Clearer Notifications for Smarter Decisions
Notifications are now clearer, better formatted, and easier to scan on mobile screens. Whether it’s a “Device Offline” alert, “Camera Back Online” message, or a key health status update, you’ll get the details instantly — without needing to open the full app.
31 Jul 2025
Auto Reload Gets a Smarter Upgrade
Every second counts when you are monitoring critical infrastructure — and you shouldn’t have to hit refresh to stay informed. That’s why we’ve enhanced the Auto Reload feature to make your experience smoother, more dependable, and completely effortless.
15 Jul 2025
View Device Log Keywords on Mobile for Smarter Monitoring
We know that proactive monitoring is key to preventing downtime and ensuring surveillance reliability — especially when you’re on the move. That’s why we’re enhancing your visibility into critical DVR/NVR logs with a fully integrated mobile view for Keyword Logs.
30 Jun 2025
Strengthen Login Security with Two-Factor Authentication
Your surveillance data deserves the highest level of protection. As cyber threats become more sophisticated, passwords alone are no longer enough. That’s why we’re introducing Two-Factor Authentication (2FA) — an essential upgrade to keep your Smart Surveillance accounts safe.
15 Jun 2025
Improved Region-Wise Access Management for Seamless Operations
We’re back with another meaningful enhancement designed to bring more control and clarity to your surveillance environment. We’re always working behind the scenes to help you streamline access, reduce information overload, and secure your operations — especially for teams spread across multiple branches or zones.
30 May 2025
Ticketing System
Let’s face it — not every issue can be solved with an article or a checklist. Sometimes, you need hands-on help tailored to your setup. That’s exactly why we’ve launched our new Support Ticketing System — built to deliver faster resolutions and a more efficient support experience.
15 May 2025
Knowledge Base
Let’s kick off this edition with a resource we’re especially excited about — something built to help you save time, solve faster, and stay confident in your surveillance operations.
30 Apr 2025
View Caching
a powerful new feature designed to eliminate waiting time and keep your surveillance system running effortlessly
15 Apr 2025
Multiple Camera Playback
Review surveillance footage — from slow, manual playback to instant multi-angle clarity.
30 Mar 2025
Tiandy Playback and download Feature Enhancement
full control over video retrieval — especially from hardware that powers your high-stakes environments.
15 Mar 2025
Dahua Playback and download Feature Enhancement
Help you maintain uninterrupted access to critical video footage — no matter what NVR brand you use.
28 Feb 2025
CP Plus NVR Camera and HDD integration Improvements
Maintain complete visibility, regardless of hardware brand or system scale.
15 Feb 2025
Email Configuration Update
Update crafted to give you more control, more clarity, and smarter visibility across your surveillance operations.
30 Jan 2025
Zion Panel Support
a game-changing upgrade built to transform how you manage your surveillance environment. This isn’t just a new feature it’s a complete redesign of your control experience, engineered to put power, simplicity, and speed at your fingertips
15 Jan 2025
Auto HD Switching
In the world of surveillance, clarity and performance aren’t just features — they’re critical to your operational success. Every second and every pixel can make a difference between identifying a threat or missing it entirely. But delivering crystal-clear footage while keeping your system responsive has long been a challenge.