Newsletters
Email Configuration Update
15 Feb 2025
Hi there 👋
We’re back with another update crafted to give you more control, more clarity, and smarter visibility across your surveillance operations.
We know real-time alerts are crucial — but wouldn’t it be better if they came directly from your own email domain, not a generic one? That’s exactly what we’ve solved. With our new Custom Email Server Support, now built right into the Smart Surveillance Agent, your alert communications just got a serious upgrade.
🚀 Personalized Alerts — Now Straight from Your Own Email Domain
Our latest enhancement empowers you to configure your own SMTP email server within the Smart Surveillance Agent. That means all DVR, camera, storage, and system alerts will now come from your organization’s email address — making every notification more authentic, traceable, and secure.
📨 Configure Email Notifications with Ease:
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Enable email notifications for DVR\NVR, camera, storage, and agent status
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Enter your own SMTP address, port, and login credentials
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Add multiple recipient emails to receive system updates
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Trigger real-time alerts — directly from the Agent software
From “validate email” to saving settings, it’s just a few clicks to unlock powerful, personalized alerts.
⚙️ Why It Works Better:
- ✉️ Aligns alerts with your internal IT and branding standards
- 🔐 Reduces reliance on third-party mail servers for sensitive updates
- 📥 Increases inbox deliverability and user trust
- 💼 Gives IT admins control over sender policies No more confusing “from” addresses or spam folder issues — now your team knows exactly where the alert’s coming from.
🛠 Use Cases in Action
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Need to monitor device health in real-time, across locations? ✅ Get alert emails directly to your operations inbox.
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Want alerts to come from alerts@yourcompany.com instead of an unknown address? ✅ That’s what this does.
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IT team wants tighter control on alert delivery protocols? ✅ SMTP gives full configurability.
Smart surveillance should be about smarter communication. And this feature ensures your alerts are both secure and trusted.
📬 Enable Custom SMTP Alerts Today
Take just a few minutes to configure SMTP settings and make your monitoring alerts work the way your IT team always wanted.
🔗 Available inside the Smart Surveillance Agent ⚙️ Navigate to Notification Settings > Enable SMTP Email Server 🕒 Works in real-time | 🔐 Fully secure | 📡 Trusted by admins
Until next time,
Stay smart. Stay supported.
— The Conceptbytes Team